How long is my order shipped?
For any order in express delivery done Monday to Friday before 12h, the order will be sent the same day.
For any order colissimo delivery done Monday to Friday before 16h, the order will be sent the same day.
From Friday evening to Sunday evening, the order will be shipped on Monday.
I made several orders, is it possible to group them?
You have 2 hours to make the request and we will do the necessary to regroup your orders. If you have paid several times the shipping costs, you will be automatically refunded the shipping cost.
The delivery costs
COUNTRY | CITY | DELIVERY METHOD | DELIVERY TIME | PRICE |
AFRIQUE DU SUD | COLISSIMO | 4 OPEN DAYS | 27 euros | |
ALLEMAGNE | CARRIER EXPRESS |
1 TO 2 OPEN DAYS | 20 EUROS | |
ALLEMAGNE | COLISSIMO | 4 OPEN DAYS | 11 euros | |
ANDORE | COLISSIMO | 1 TO 2 OPEN DAYS | 5 EUROS | |
ANTILLE NEERLANDAISE |
COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
AUSTRALIE | COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
AUTRICHE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 17 EUROS | |
AUTRICHE | COLISSIMO | 4 OPEN DAYS | 12 EUROS | |
BELGIQUE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 EUROS | |
BELGIQUE | COLISSIMO | 4 OPEN DAYS | 11 euros | |
BRESIL | COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
BULGARIE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
CANADA | COLISSIMO | 4 OPEN DAYS | 25 EUROS | |
CHYPRE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
CROATIE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
DANEMARK | COLISSIMO | 5 OPEN DAYS | 14 EUROS | |
EMIRAT-ARAB-UNI | COLISSIMO | 4 OPEN DAYS | 27 euros | |
ESPAGNE | TRANSPORTEUR EXPRESS |
1 A 2 OPEN DAYS | 20 EUROS | |
ESPAGNE | COLISSIMO | 4 OPEN DAYS | 12 EUROS | |
ETATS-UNIS | COLISSIMO | 4 OPEN DAYS | 25 EUROS | |
France METROPOLITAINE |
TOUTES VILLES | COLISSIMO | 2 OPEN DAYS | OFFERT |
France METROPOLITAINE |
PARIS | COURSIER | LIVRAISON LE LENDEMAIN (POUR TOUTE COMMANDE PASSE DU DIMANCHE AU JEUDI) AVANT 13H | OFFERT |
France METROPOLITAINE |
NEUILLY SUR SEINE, BOULOGNE, LEVALLOIS PERRET |
COURSIER | LIVRAISON LE LENDEMAIN (POUR TOUTE COMMANDE PASSE DU DIMANCHE AU JEUDI) AVANT 13H | 6 euros |
France METROPOLITAINE |
LA DEFENSE | COURSIER | LIVRAISON LE LENDEMAIN (POUR TOUTE COMMANDE PASSE DU DIMANCHE AU JEUDI) AVANT 13H | 10 euros |
France METROPOLITAINE |
TOUTES VILLES | TRANSPORTEUR EXPRESS |
LIVRAISON LE LENDEMAIN POUR TOUTE COMMANDE PASSE AVANT 14H | 14 euros |
FINLANDE | COLLISSIMO | 4 OPEN DAYS | 15 euros | |
FINLANDE | TRANSPORTEUR EXPRESS |
1 OPEN DAYS | 19 euros | |
GUADELOUP | COLISSIMO | 4 OPEN DAYS | 17 EUROS | |
GUYANE | COLISSIMO | 5 OPEN DAYS | 17 EUROS | |
GRECE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
HONGRIS | COLISSIMO | 4 OPEN DAYS | 14 EUROS | |
HONG KONG | COLISSIMO | 4 OPEN DAYS | 25 EUROS | |
Irlande | COLISSIMO | 4 OPEN DAYS | 12 EUROS | |
ISLANDE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
ISRAEL | COLISSIMO | 4 OPEN DAYS | 25 EUROS | |
ITALIE | COLISSIMO | 4 OPEN DAYS | 12 EUROS | |
ITALIE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 16 EUROS | |
LIBAN | COLISSIMO | 4 OPEN DAYS | 27 euros | |
LIECHTENSTEIN | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
LUXEMBOURG | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 euros | |
LUXEMBOURG | COLISSIMO | 4 OPEN DAYS | 11 euros | |
MALDIVE | COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
MALTE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
MARTINIQUE | COLISSIMO | 4 OPEN DAYS | 17 EUROS | |
MAURICE | COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
MAYOTE | COLISSIMO | 4 OPEN DAYS | 17 EUROS | |
MEXIQUE | COLISSIMO | 4 OPEN DAYS | 27 EUROS | |
NOUVELLE CALEDONIE | COLISSIMO | 6 OPEN DAYS | 23 EUROS | |
MONACO | COLISSIMO | 2 OPEN DAYS | offert | |
NORVEGE | COLISSIMO | 5 OPEN DAYS | 15 EUROS | |
NORVEGE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 euros | |
PAYS BAS | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 euros | |
PAYS BAS | COLISSIMO | 4 OPEN DAYS | 11 EUROS | |
POLYNESIE FRANCAISE |
COLISSIMO | 5 OPEN DAYS | 23 EUROS | |
POLOGNE | COLISSIMO | 4 OPEN DAYS | 14 euros | |
POLOGNE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 17 euros | |
PORTUGAL | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 euros | |
PORTUGAL | COLISSIMO | 4 OPEN DAYS | 12 euros | |
REUNION | COLISSIMO | 5 OPEN DAYS | 17 EUROS | |
ROUMANIE | COLISSIMO | 4 OPEN DAYS | 15 EUROS | |
ROYAUME-UNI | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 EUROS | |
ROYAUME-UNI | COLISSIMO | 4 OPEN DAYS | 12 EUROS | |
RUSSIE | COLISSIMO | 4 OPEN DAYS | 25 EUROS | |
SAINT-MARTIN | COLISSIMO | 4 OPEN DAYS | 14 EUROS | |
SAINT PIERRE ET MIQUELON |
COLISSIMO | 5 OPEN DAYS | 17 EUROS | |
SUEDE | COLISSIMO | 4 OPEN DAYS | 14 euros | |
SUEDE | TRANSPORTEUR EXPRESS |
1 A 2 OPEN DAYS | 19 euros | |
SUISSE | TRANSPORTEUR EXPRESS |
1 TO 2 OPEN DAYS | 20 euros | |
SUISSE | COLISSIMO | 4 OPEN DAYS | 14 EUROS | |
UKRAINE | COLISSIMO | 4 OPEN DAYS | 27 EUROS |
The article I received does not suit me, how to make a return?
You have 15 days to request your return by phone on +33 (0) 1 53 86 00 11 or by email at [email protected].
Items must be returned with their labels and in their original packaging. Returns that do not comply with these conditions can not be processed. It should also be noted that worn articles can not be refunded or exchanged.
Once your return request is accepted, you can return your product to the following address:
DNUD
Service de retour e-boutique
34 rue Pérignon
75015 Paris
Please indicate in your mailing the number of return communicated by email or phone, as well as your name, first name and invoice number so that we can identify your return.
Upon receipt by our teams, we will treat your return within 2 working days. You will receive a confirmation email notifying you of the refund.
The article I received does not suit me, how to make an exchange?
You have 15 days to make your exchange request by phone at +33 (0) 1 53 86 00 11 or by email at [email protected].
Upon receipt of your return, we will ship your exchange.
How long is my return request processed?
Once your return request is accepted, you can return your product to the following address:
DNUD
Service retour e-boutique
34 rue Pérignon
75015 Paris
Please indicate in your mailing the number of return communicated by email or phone, as well as your name, first name and invoice number so that we can identify your return.
Upon receipt by our teams, we will treat your return within 2 working days.
You will receive a confirmation email notifying you of the refund.
The shipment is lost, what to do?